About these terms
These terms govern your use of this website and any order you place through it. The website is operated by SeKaf Ghana Ltd., trading as TAMA Cosmetics. By using the website or placing an order, you agree to these terms and to our Privacy Policy. If you do not agree, please do not use the website.
Products and information
We take care to describe and photograph our products accurately. Because our products are made with natural ingredients, colour, scent and texture can vary slightly between batches, and screens may display colours differently. Product information on the website is for general guidance only.
Using products safely
Our products are cosmetic products and are not intended to diagnose, treat or cure any condition. Check the ingredients before use, and carry out a patch test if you have sensitive skin or known allergies. Stop using a product and seek advice if irritation occurs.
Orders and acceptance
Your order is an offer to buy. A contract is formed when we confirm your order. We may decline or cancel an order, for example because a product is unavailable, an error appears in the price or description, or we cannot verify your payment. If we cancel an order you have already paid for, we will refund you.
Prices and payment
Prices are shown in Ghana cedis (GHS). Delivery charges, where they apply, are shown at checkout before you confirm your order.
Depending on your delivery area, you can pay online through a third-party payment provider or choose cash on delivery where it is offered. Online payments are confirmed before an order is processed.
Delivery
Delivery options and charges are shown at checkout for your delivery area. Delivery times are estimates and are not guaranteed. Please make sure your delivery address and contact number are correct and that someone can receive the order.
Returns and refunds
If your order arrives damaged, incorrect or incomplete, contact us promptly with your order number and we will put it right, by replacement or refund where appropriate. Refunds for online payments are made to the original payment method. Nothing in these terms limits any rights you have under Ghanaian consumer protection law. Full details are in our Return Policy and Refund Policy.
Your account
You are responsible for keeping your account details accurate and your sign-in credentials confidential, and for activity that takes place under your account. Contact us immediately if you suspect unauthorised use.
Acceptable use
You agree not to misuse the website, including by attempting to gain unauthorised access, interfering with its operation, using it for unlawful purposes, or submitting false information.
Intellectual property
The TAMA name, logo, product images, text and other content on this website belong to us or our licensors and are protected by law. You may view and print content for personal use, but you may not copy, reproduce or use it commercially without our written permission.
Limitation of liability
To the extent the law allows, we are not liable for indirect or consequential loss arising from your use of the website or our products. Nothing in these terms excludes or limits liability that cannot lawfully be excluded or limited.
Governing law
These terms are governed by the laws of the Republic of Ghana, and the courts of Ghana have jurisdiction over any dispute arising from them.
Changes to these terms
We may update these terms from time to time. The version published on this page, with the “last updated” date above, applies to your use of the website and to orders placed after that date.
Contact us
Questions about these terms? Email sales@sekafghana.com or visit our contact page.